Introduction
The role of a client/account manager
Understanding your clients
Managing client expectations and delivery levels
Value Pricing and Value Selling mini course
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Introduction to Value Pricing & Value Selling (2:59)
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A brief history of agency pricing (3:22)
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What is the client buying? (6:13)
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What is value pricing & selling and why is it so important to you? (3:30)
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The difference between inputs, outputs, outcomes and impact (5:08)
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Setting Your Price (2:06)
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Setting a pricing context (4:37)
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Selling on value not time (4:33)
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Value Pricing & Value Selling (26:31)
Secrets to selling
Handling difficult situations
Systems and tools to support client management
Planning
Growing existing clients
Managing a team
Presentation skills mini course
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1. PresentationSkills-Intro BAD (3:09)
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2-PresentationSkills-Intro (1:42)
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The secrets to presenting with confidence (9:29)
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3-WhyPublicSpeakingIsImportant (1:22)
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4-WhyPublicSpeakingScary? (4:08)
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5-ConqueringNerves (4:12)
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6-KnowYourSubject (0:46)
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7-Practice! (1:14)
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8-GettingInTheZone (3:24)
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9-Good&BadPresentations (5:12)
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10-IdealPresentation (6:26)
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11-StagePresence1080 (2:50)
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12-BodyLanguage (5:25)
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13-VisualAids:PowerPoint (3:20)
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14-VisualAids:CueCards (2:00)
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15-VisualAids:Whiteboards (3:08)
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15 Tips for delivering great presentations (14:15)
Presenting yourself as a peer
Bonus Course on pitching and proposal writing
